General rental conditions

General rental conditions of our bed and breakfasts and cottages with pool near Carcassonne

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General rental conditions of Domaine de Malouziès

Cottages and bed and breakfasts with pool near Carcassonne, in the heart of Cathar Country

General Rental Conditions of bed and breakfasts

Translation offered in this document is for information purposes. Only the French version has contractual value.

The general rental conditions are subject to Law No. 92-645 of 13 July 1992 and to Decree No. 94-490 of 15 June 1994 setting the conditions for the exercise of activities relating to the organisation and sale of travels or stays.

Article 1 - Duration of stay: The tenant signing this contract concluded for a fixed period, shall not under any circumstances claim any right to maintenance in the premises at the end of the stay.

Article 2 - Accommodation capacity: This contract is established for a specific accomodation capacity. If the number of tenants exceeds the planned capacity and without prior agreement, the owner reserves the right to refuse additional persons or to collect a surcharge. Any modification or breach of the contract will be considered at the initiative of the tenant.

Article 3 - Conclusion of the contract: The reservation becomes effective when the tenant has sent to the owner, a deposit representing 25% of the total amount of the rental, before the deadline stipulated by the owner.
In the case of international banking regulations, any bank charges associated with the payment of the deposit are the responsibility of the tenant and must be paid upon arrival.

Article 4 - Payment of the balance: The tenant will have to pay the balance of the rent remaining due, 6 weeks before the beginning of the stay. The tenant who has not paid the balance on the agreed date, is considered to have cancelled his stay. Therefore, the service is offered again for sale and no refund will be made.
In the case of international banking regulations, any bank charges associated with the payment of the balance are the responsibility of the tenant and must be paid upon arrival.

Article 5 - Late bookings: In case of reservation less than 6 weeks before the start of the stay, the entire amount of the rental will be required upon booking.

Article 6 - Arrival: The tenant must arrive on the date and time agreed with the owner. In case of late or delayed arrival or last minute impediment, the tenant must notify the owner, whose address and telephone are on the contract.
If the tenant does not manifest himself within 24 hours after the date of arrival indicated on the contract, this contract becomes void. No reimbursement will be made and the owner will be able to dispose of his accommodation.

Article 7 - Cancellation by the tenant: Any cancellation must be notified to the owner, by registered letter or e-mail. For any cancellation due to the tenant, the deposit remains vested to the owner. Any cancellation of stay less than 30 days from the beginning of the rental, entails the loss of the sums paid. Any cancellation of stay more than 30 days from the beginning of the rental, entails the only refund of the balance, if it has been paid.

Article 8 - Interruption of stay: In case of interruption of the stay by the tenant, no refund will be made.

Article 9 - Cancellation by the owner: When before the scheduled date of the beginning of the stay, the owner is forced to cancel this stay, the full amount of the sums collected will be refunded to the tenant. He will also receive compensation equal to the penalty he would have incurred, if the cancellation had been made by him on that date. These provisions do not apply, when is reached an amicable agreement having for object the acceptance by the tenant of a stay of substitution, proposed by the owner.

Article 10 - Modification by the owner of a substantial element of the contract: When, prior to the expected date of the beginning of the stay, the owner is obliged to make a modification to one of the essential elements of the contract, the tenant may, after having been informed by the owner:
- Either cancel his contract and obtain without penalty the immediate refund of the sums paid.
- Either accept the modification or substitution of places of stay, proposed by the owner: an amendment to the contract specifying the changes made is then signed by the parties.
Any reduction in price is deducted from the sums remaining due by the tenant and if the payment already made by the latter exceeds the price of the modified service, the overpayment will be returned to the tenant before the start of his stay.

Article 11 - Transfer of the contract by the tenant: The rental concluded between the parties to this deed, can in no way benefit even partially to third parties, natural or legal persons, unless written agreement of the owner. Any breach of this clause could result in the immediate termination of the rental to the fault of the tenant, the proceeds of the rental remaining definitively acquired to the owner.

Article 12 – Use of the premises: The tenant will have to ensure the peaceful character of the rental and make use of it according to the destination of the places. Sheets, pillowcases and blankets are provided by the owner. The use of sleeping bags is strictly prohibited.

Article 13 – Swimming pool: The use of the owner's private pool by the tenant and the people accompanying him is under the full responsibility of the tenant. The tenant undertakes to respect the rules of safety, hygiene, courtesy and politeness defined by the owner and displayed on the outskirts of the pool. Any breach of these rules entitles the owner to prohibit access to the pool to offenders.
The tenant can make use of the swimming pool only at the days and hours defined by the owner. In case of impossibility of use of the swimming pool (bad weather, maintenance, equipment broken down, case of force majeure ...), no reimbursement will be made. Any damage caused by the tenant or the persons accompanying him is the responsibility of the tenant.

Article 14 - Animals: The tenant cannot stay in the company of a pet without the prior agreement of the owner and express mention in the contract. In case of non respect of this clause by the tenant, the owner can refuse the stay. In this case, no refund will be made.
Only sociable, clean, non-aggressive and non-noisy animals are accepted. The tenant is obliged to make sure that his animal does not make its business in the common relaxation areas or passage areas and undertakes to clean if necessary.
The tenant will have to make sure that his animal does not cause any problem with other animals, children or people present on the spot.
In case of a problem with an animal, the owner reserves the right to immediately demand that the animal be muzzled and kept on a leash in the enclosure of the property or possibly to require the departure of this one. The refusal of the tenant, then would result in the breach of the contract to his fault.

Article 15 - Insurance: The tenant is responsible for any degradation of his fact or that of people and animals accompanying him. It is required to be insured by a resort type insurance contract including a civil liability guarantee.
The owner cannot be held responsible for any accidents occurring, in places forbidden to access on the property (around of the basin ...).

Article 16 – Bank rejections: In case of bank rejection upon receipt of the deposit, the reservation will be cancelled and the check returned to the tenant. In case of bank rejection upon receipt of the balance, the deposit remains vested to the owner, the reservation will be cancelled and the check returned to the tenant.

Article 17 - Payment of the tourist tax and additional services: At the end of the stay, the tenant must pay to the owner, the tourist tax and ancillary services not included in the amount of the rental (cleaning, extra sheets, towels, breakfasts ...). A voucher can be provided by the owner upon request.

Article 18 - Disputes: Any complaint relating to the inventory of fixtures and the descriptive state during a rental must be submitted to the owner within 24 hours from the entry into the premises. In case of dispute and in the absence of agreement between the parties, it is made exclusive attribution to the courts of the place of residence of the owner.

General Rental Conditions of cottages

Translation offered in this document is for information purposes. Only the French version has contractual value.

The general rental conditions are subject to Law No. 92-645 of 13 July 1992 and to Decree No. 94-490 of 15 June 1994 setting the conditions for the exercise of activities relating to the organisation and sale of travels or stays.

Article 1 - Duration of stay: The tenant signing this contract concluded for a fixed period, shall not under any circumstances claim any right to maintenance in the premises at the end of the stay.

Article 2 - Accommodation capacity: This contract is established for a specific accomodation capacity. If the number of tenants exceeds the planned capacity and without prior agreement, the owner reserves the right to refuse additional persons or to collect a surcharge. Any modification or breach of the contract will be considered at the initiative of the tenant.

Article 3 - Conclusion of the contract: The reservation becomes effective when the tenant has sent to the owner, a deposit representing 25% of the total amount of the rental and a signed copy of the contract, before the deadline defined on the contract. A second copy is to be kept by the tenant.
In the case of international banking regulations, any bank charges associated with the payment of the deposit are the responsibility of the tenant and must be paid upon arrival.

Article 4 - Payment of the balance: The tenant will have to pay the balance of the rent remaining due, 6 weeks before the beginning of the stay. The tenant who has not paid the balance on the agreed date, is considered to have cancelled his stay. Therefore, the service is offered again for sale and no refund will be made.
In the case of international banking regulations, any bank charges associated with the payment of the balance are the responsibility of the tenant and must be paid upon arrival.

Article 5 - Late bookings: In case of reservation less than 6 weeks before the start of the stay, the entire amount of the rental will be required upon booking.

Article 6 - Arrival: The tenant must arrive on the date and time agreed with the owner. In case of late or delayed arrival or last minute impediment, the tenant must notify the owner, whose address and telephone are on the contract.
If the tenant does not manifest himself within 24 hours after the date of arrival indicated on the contract, this contract becomes void. No reimbursement will be made and the owner will be able to dispose of his accommodation.

Article 7 - Cancellation by the tenant: Any cancellation must be notified to the owner, by registered letter or e-mail. For any cancellation due to the tenant, the deposit remains vested to the owner. Any cancellation of stay less than 30 days from the beginning of the rental, entails the loss of the sums paid. Any cancellation of stay more than 30 days from the beginning of the rental, entails the only refund of the balance, if it has been paid.

Article 8 - Interruption of stay: In case of interruption of the stay by the tenant, no refund will be made.

Article 9 - Cancellation by the owner: When before the scheduled date of the beginning of the stay, the owner is forced to cancel this stay, the full amount of the sums collected will be refunded to the tenant. He will also receive compensation equal to the penalty he would have incurred, if the cancellation had been made by him on that date. These provisions do not apply, when is reached an amicable agreement having for object the acceptance by the tenant of a stay of substitution, proposed by the owner.

Article 10 - Modification by the owner of a substantial element of the contract: When, prior to the expected date of the beginning of the stay, the owner is obliged to make a modification to one of the essential elements of the contract, the tenant may, after having been informed by the owner:
- Either cancel his contract and obtain without penalty the immediate refund of the sums paid.
- Either accept the modification or substitution of places of stay, proposed by the owner: an amendment to the contract specifying the changes made is then signed by the parties.
Any reduction in price is deducted from the sums remaining due by the tenant and if the payment already made by the latter exceeds the price of the modified service, the overpayment will be returned to the tenant before the start of his stay.

Article 11 - Transfer of the contract by the tenant: The rental concluded between the parties to this deed, can in no way benefit even partially to third parties, natural or legal persons, unless written agreement of the owner. Any breach of this clause could result in the immediate termination of the rental to the fault of the tenant, the proceeds of the rental remaining definitively acquired to the owner.

Article 12 – Use of the premises: The tenant will have to ensure the peaceful character of the rental and make use of it according to the destination of the places. Sheets, pillowcases and blankets are provided by the owner. The use of sleeping bags is strictly prohibited.

Article 13 – Swimming pool: The use of the owner's private pool by the tenant and the people accompanying him is under the full responsibility of the tenant. The tenant undertakes to respect the rules of safety, hygiene, courtesy and politeness defined by the owner and displayed on the outskirts of the pool. Any breach of these rules entitles the owner to prohibit access to the pool to offenders.
The tenant can make use of the swimming pool only at the days and hours defined by the owner. In case of impossibility of use of the swimming pool (bad weather, maintenance, equipment broken down, case of force majeure ...), no reimbursement will be made. Any damage caused by the tenant or the persons accompanying him is the responsibility of the tenant.

Article 14 - Animals: The tenant cannot stay in the company of a pet without the prior agreement of the owner and express mention in the contract. In case of non respect of this clause by the tenant, the owner can refuse the stay. In this case, no refund will be made.
Only sociable, clean, non-aggressive and non-noisy animals are accepted. The tenant is obliged to make sure that his animal does not make its business in the common relaxation areas or passage areas and undertakes to clean if necessary.
The tenant will have to make sure that his animal does not cause any problem with other animals, children or people present on the spot.
In case of a problem with an animal, the owner reserves the right to immediately demand that the animal be muzzled and kept on a leash in the enclosure of the property or possibly to require the departure of this one. The refusal of the tenant, then would result in the breach of the contract to his fault.

Article 15 - Insurance: The tenant is responsible for any degradation of his fact or that of people and animals accompanying him. It is required to be insured by a resort type insurance contract including a civil liability guarantee.
The owner cannot be held responsible for any accidents occurring, in places forbidden to access on the property (around of the basin ...).

Article 16 - Inventory of fixtures: An inventory of fixtures is jointly established and signed by the tenant and the owner or his representative, on arrival and departure. This inventory is the only reference in case of litigation concerning the state of the premises. The tenant is obliged to enjoy the rented property as a good father.
The accommodation facilities (beds, furniture, household appliances, decoration, crockery ...) must be returned in their original state and place. The state of cleanliness of the accommodation at the arrival of the tenant must be noted in the inventory. The cleaning of the premises is the responsibility of the tenant during the rental period and before his departure.

Article 17 - Security deposit or guarantee: Upon arrival of the tenant a security deposit whose amount is indicated on the contract is requested by the owner. After the contradictory establishment of the inventory of fixtures of exit, this deposit is returned, deduction made of the cost of restoration of the premises (deterioration of the places, equipments of the accommodation damaged, missing or not returned in their place, bad maintenance of places ...).
In case of early departure (prior to the hours mentioned on the contract), preventing the establishment of the inventory of fixtures on the day of departure of the tenant, the security deposit is returned by the owner within a period not exceeding 10 days.

Article 18 – Bank rejections: In case of bank rejection upon receipt of the deposit, the reservation will be cancelled and the check returned to the tenant. In case of bank rejection upon receipt of the balance, the deposit remains vested to the owner, the reservation will be cancelled and the check returned to the tenant.

Article 19 - Payment of the tourist tax and additional services: At the end of the stay, the tenant must pay to the owner, the tourist tax and ancillary services not included in the amount of the rental (cleaning, extra sheets, towels, breakfasts ...). A voucher can be provided by the owner upon request.

Article 20 - Disputes: Any complaint relating to the inventory of fixtures and the descriptive state during a rental must be submitted to the owner within 24 hours from the entry into the premises. In case of dispute and in the absence of agreement between the parties, it is made exclusive attribution to the courts of the place of residence of the owner.